RK66 Privacy Policy – Personal Data Protection rk66.vin

Rk66 collects your personal information through several means — directly when you register an account, make a deposit, or contact our support team; and automatically through tracking technologies as you browse our platform.

Information you provide directly:

• Full name as stated on your official identification document.
• An active mobile number registered in Malaysia.
• A valid and active email address.
• Bank account or e-wallet details (bank name, account number) for the purpose of processing deposits and withdrawals.
• Copies of identification documents (MyKad, passport) when KYC verification is required for identity confirmation.
• Communication information you share when interacting with the rk66 customer support team.

Automatically collected information:

• IP address, browser type, operating system, and device information used to access the platform.
• Activity log data including pages visited, games played, access times, and in-platform actions.
• Cookie data and session identifiers to maintain login status and user preferences.
• City-level geographic location data (based on IP address) for regional verification purposes.

Rk66 uses collected personal data solely for legitimate and necessary purposes in delivering a high-quality platform experience. The following are the primary purposes for which your data is used:

• Account management: Create, verify, and maintain your member account on the rk66 platform.
• Transaction processing: Process deposits, withdrawals, and any other financial transactions carried out through the platform.
• KYC verification: Verify your identity to meet legal compliance requirements and prevent fraud and money laundering.
• Customer support: Respond to enquiries, resolve technical issues, and provide assistance related to your account.
• Platform communication: Send important notices regarding your account, changes to terms, security updates, and promotional information (if you opt in to receive them).
• Platform improvement: Analyse aggregated and anonymised usage patterns to improve the user experience and overall performance of the rk66 platform.
• Fraud prevention: Monitor account activity to detect and prevent fraud, money laundering, or any other illegal activities.
• Legal compliance: Meet reporting and disclosure requirements set by relevant authorities as required by law.

Rk66 takes a highly cautious approach to sharing members' personal data with third parties. In general, we not share your personal data with external parties except in the following limited and lawful circumstances:

• Payment service providers: Minimal transaction information is shared with authorised payment processors (DuitNow, FPX, e-wallet providers) solely for the purpose of processing your financial transactions.
• Game service providers: Session identifiers and game data are shared with licensed game providers (Pragmatic Play, Evolution, Microgaming, and others) integrated with the rk66 platform to enable you to access their games.
• Identity verification service providers: Information required for the KYC process is shared with approved identity verification service providers, who are bound by strict confidentiality agreements with rk66.
• Legal requirement: rk66 may be required to disclose certain information to regulatory authorities, law enforcement agencies, or courts when mandated by applicable law.

All third parties that receive rk66 member data are bound by strict data processing agreements and are prohibited from using that information for any purpose other than those specified in the agreement.

The rk66 platform uses cookies and similar tracking technologies to ensure the platform functions properly and to provide you with a better experience. The following are the types of cookies used:

• Essential Cookies: Required for core platform functions such as login session verification, security, and navigation. These cookies cannot be disabled.
• Performance Cookies: Collect data on how you use the platform (most visited pages, response times) to help us improve platform performance. All data is collected anonymously.
• Functional Cookies: Remember your preferences such as language, display settings, and game choices to provide a more personalised experience.
• Analytics Cookies: Help rk66 understand overall platform usage patterns for the purpose of product and service improvement.

You can manage cookie settings through your browser. However, disabling certain cookies may affect the functionality of some parts of the rk66 platform. Note: essential cookies cannot be disabled as they are required for platform security and core functionality.

Rk66 invests seriously in cybersecurity infrastructure to ensure all members' personal data remains protected at all times. The key security measures we implement include:

• Data encryption in transit using TLS 1.3 protocol and 256-bit SSL encryption for all communications between the platform and your device.
• Data encryption at rest — sensitive information such as passwords is stored using irreversible hashing algorithms.
• Two-factor authentication (2FA) is available and encouraged for all members to provide an additional layer of account protection.
• Real-time threat monitoring by the rk66 cybersecurity team, 24 hours a day, 7 days a week.
• Regular security audits by certified independent security firms to identify and patch any vulnerabilities.
• Role-based access control — rk66 staff can only access data relevant to their specific responsibilities.
• A pre-established incident response plan to ensure immediate action is taken in the event of any data breach.

As a rk66 member, you have the following rights regarding your personal data, in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA):

• Right of Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You have the right to correct any inaccurate or incomplete personal data in our records.
• Right to Erasure: You may request deletion of your personal data, subject to applicable legal retention requirements.
• Right to Object: You have the right to object to the processing of your data for direct marketing purposes and may withdraw consent at any time.
• Right to Data Portability: You may request your data in a machine-readable format for transfer to another service provider.
• Right to Complain: You have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia if you believe your privacy rights have been violated.

To submit any request relating to your privacy rights, please contact the rk66 support team via the 24/7 live chat available on the platform. We will process your request within 14 business days.

The rk66 platform is strictly for individuals aged 18 years and above. rk66 does not intentionally collect, process, or store any personal data from individuals under the age of 18.

If we discover that personal data of a minor has been collected without our knowledge, the account in question will be terminated immediately and all related data will be deleted from our systems as quickly as possible.

If you believe an underage individual has registered an account on the rk66 platform, please contact our support team immediately so that appropriate action can be taken.

The rk66 platform may contain links to third-party websites or services (such as game providers, payment processors, and others) that have their own privacy policies. rk66 is not responsible for the privacy practices of any such third-party websites or services.

We encourage you to read the Privacy Policy of every website you visit. Accessing third-party links is at your own risk, and rk66 does not guarantee the security or privacy policies of those websites.

Rk66 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or service improvements. Members will be notified of any material changes via an in-platform notice or their registered email at least 7 days before taking effect.

The latest effective date will always be displayed at the top of this Privacy Policy. Your continued use of the rk66 platform after any amendment takes effect will be considered your acceptance of the updated Privacy Policy.

We encourage you to review this page regularly to stay informed about how rk66 protects your personal information.

If you have any questions, concerns, or requests regarding this Privacy Policy or how rk66 handles your personal data, please do not hesitate to contact us through the following channels:

• Live Chat 24/7: The fastest way to get an immediate response. Available directly within the rk66 platform.
• Email: [email protected] — for detailed enquiries requiring document review.